We offer delivery services nationwide. For international deliveries, please check our shipping policy or contact our support team for more details.
Once your package is shipped, you will receive a tracking number via email or SMS. You can enter this number on our website's tracking page to view the status of your delivery.
Standard delivery typically takes 3-5 business days, while express delivery options are available for 1-2 business days.
Delivery times may vary depending on your location and shipping method.
If your package has not arrived within the expected timeframe, confirm if there is any requirement holding your package. If none, please contact our customer service team with your tracking number for assistance.
Shipping fees vary based on the package size, weight, and destination. You can calculate shipping costs during checkout or visit our shipping rates page for more information.
Yes, you can update your delivery address before the package is shipped. Please contact our support team as soon as possible to make changes.
If no one is available at the delivery address, our courier will leave a notification or attempt redelivery. You can also arrange to pick up your package at a nearby depot.
Yes, we offer same-day delivery for select locations. Please check the availability of this service during checkout.
We use specialized packaging and handling procedures for fragile and perishable items to ensure they reach you in perfect condition.
If your package is lost or damaged during transit, please file a claim with us within 7 days of the delivery date. We will investigate and offer a refund or replacement based on the outcome
